Restoration Orthopaedics Proudly Continues To Offer “No-Surprise Billing Policy”

January 2, 2018 NEW JERSEY – It can be extremely difficult for a patient to understand the ever-evolving healthcare insurance industry. Understanding your coverage (or lack thereof), constantly narrowing network, and “EOBs” can be intimidating and at times impossible. In order to encourage transparency and optimize patient comfort, Restoration Orthopaedics proudly has in place a “No-Surprise Billing Policy”.

“Nobody likes to talk about cost, but it’s a critical issue to be discussed,” says Dr. Stephen Lindholm, one of the founding partners of Restoration Orthopaedics. “We’re doctors, but we’re also patients. We understand how frustrating, even infuriating, it is to get an unpleasant surprise in the mail, which is why we’ve worked hard to try to ensure that never happens to our patients.”

Restoration Orthopaedics handles all scheduling and billing in-house, and the office staff strive to make each interaction a pleasant and transparent one. “There are a number of reasons people avoid a visit to the doctor, but an unpleasant office staff shouldn’t be one of them,” says Lindholm. “We get a lot of compliments on how nice our office staff is and how unusual that is; but to me, it seems like that should be the norm. That’s what we try to instill in all of our employees and we think a large part of the positive patient feedback has been because of the staff’s transparency.”

For more information on Restoration Orthopaedic’s “No-Surprise Billing Policy”, call the office at 201-226-0145 or contact us here.